FAQs

Frequently asked
questions

Everything you need to know before your visit. Cannot find your answer? 

Just WhatsApp us at +65 8169 0300.

What treatments do you offer?

Our treatments come in four collections. Calm Renewal is our massages, Bold Balance is meridian, gua sha and bojin therapy, Luscious Glow is body wraps and hand and foot care, and Sunkissed Skin is our facials. See them all on our Services page.

Where are you located?

We are at 8A Kensington Park Road, Serangoon Gardens Estate, Singapore 557260. Look for our shophouse along Kensington Park Road.

What are your opening hours?

We are open 7 days a week. Monday to Friday 11am to 9pm, Saturday 10am to 8pm and Sunday 10am to 7pm.

How do I make a booking?

WhatsApp us at +65 8169 0300 with the treatment you want and the day and time that suits you. We will check what is free and confirm your slot. For weekends, it helps to message us a day ahead.

How much do your treatments cost?

Check our Services page for our full list of treatments, or WhatsApp us at +65 8169 0300 for more information.

Do you have any promotions?

Yes. You can see what is on right now on our Promotions page.

What if this is my first time?

Not a problem at all. Just tell us how you are feeling and what you would like, and your therapist will take care of the rest. If you are not sure which treatment to pick, we are happy to help you choose.

Is it normal for a massage to hurt a little?

A little pressure is normal, but a massage should never hurt. Tell your therapist at any time and they will make it lighter or firmer for you.

What if I have sensitive skin or nut allergies?

Please tell us before your session. Our massage oils are mixed with sweet almond oil or grapeseed oil, so we can choose the one that is safe for you.

Are your therapists certified?

Yes. Our senior spa therapists are certified under Singapore regulations, and many of them have over 10 years of hands on experience.

How do I change or cancel my booking?

Just WhatsApp us at +65 8169 0300 as early as you can, and we will help you move your booking.

Do you offer refunds?

No, we do not offer refunds. All sales are final, and treatment packages that have been bought cannot be refunded.